HOW TO CONTACT WINHOST

If you are not a customer yet, contact WinHost with the following methods:

1. Email us at sales@winhost.com

2. Post in our WinHost Forum at http://forum.winhost.com.

3. Use this Pre-Sales Contact Form.

For non-customer pre-sales questions, you can post in our WinHost forum at http://forum.winhost.com without registering or email us at sales@winhost.com.

For existing customers with programming, debugging, web design, or marketing questions, you can register and post in our WinHost forum at http://forum.winhost.com.

Before Contacting Customer Support:

1. Check out our Knowledge Base at http://support.winhost.com. You will find many answers and code samples for common questions and issues.

2. Forgot your Username/Password? Review this Knowledge Base Article.

WinHost Customer Support:

WinHost offers 24/7 customer support through our Support Portal. You can contact both our Technical Support and Billing Departments through the Support Portal.

For your technical support inquiries, please remember to provide as much detail as possible to eliminate having to clarify your questions, like the software versions you are using, the error messages, the urls...etc. As a rule of thumb, provide as much information as possible so that we can replicate the problem.

WinHost Support Portal Access

You can access the WinHost support portal at https://support.winhost.com. Use your Control Panel login credentials to access the support portal.

We will answer your inquiry within 24 hours.

Contacting Other WinHost Departments

Sales Department - sales@winhost.com

Marketing Department - marketing@winhost.com

Business Development - marketing@winhost.com

Reporting Abuse - abuse@winhost.com

Feedback/Suggestions - sales@winhost.com

Address - 1308 E. Colorado Blvd # 280, Pasadena, CA 91106

Phone/Voice/Fax for Marketing/Business Development - (310) 496-0119
- Existing Customers: Support and Billing inquiries should be sent through the Support Portal