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HOW TO CONTACT WINHOST |
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Windows Hosting Pre-Sales Questions
WinHost Forum
For non-customer pre-sales questions, you can post in our WinHost forum at http://forum.winhost.com without registering.
For existing customers with programming, debugging, web design, or marketing questions, you can register and post in our WinHost forum at http://forum.winhost.com.
Contacting WinHost Customer Support
Before Contacting Customer Support:
1. Check out our Knowledge Base at
http://support.winhost.com. You will find many answers and code samples for common questions and issues.
2. Forgot your Username/Password? Review this Knowledge Base Article.
WinHost Customer Support:
WinHost offers 24/7 customer support through our Support Portal. You can contact both our Technical Support and Billing Departments through the Support Portal.
For your technical support inquiries, please remember to provide as much detail as possible to eliminate having to clarify your questions, like the software versions you are using, the error messages, the urls...etc. As a rule of thumb, provide as much information as possible so that we can replicate the problem.
WinHost Support Portal Access
You can access the WinHost support portal at https://support.winhost.com. Use your Control Panel login credentials to access the support portal.
We will answer your inquiry within 24 hours.
Contacting Other WinHost Departments
Sales Department - sales@winhost.com
Marketing Department - marketing@winhost.com
Business Development - marketing@winhost.com
Reporting Abuse - abuse@winhost.com
Feedback/Suggestions - sales@winhost.com
Address - 1308 E. Colorado Blvd # 280, Pasadena, CA 91106
Phone/Voice/Fax - (310) 496-0119
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