Help is just a click away

WinHost hosting was awarded this badge for its excellent service We provide around the clock support through our Winhost Support Portal. You can also visit our Knowledge Base or Forum for solutions.

Setting up

Accessing your control panel

To access your Control Panel: https://cp.winhost.com

If you are not yet a Winhost customer, you can check out our Control Panel Demo »

Your webmail

To access your Webmail use the format: mail.HostingAccountDomain.com

To log into webmail, use your entire email address, like: username@HostingAccount
Domain.com

Winhost DNS

If you are using an existing domain name that was registered elsewhere, update your Domain Name Servers with the following DNS: ns1.winhost.com ns2.winhost.com ns3.winhost.com

Hosting Knowledge Base

Find answers to commonly asked questions in our Knowledge Base, as well as troubleshooting solutions for common errors.

Browse Knowledge Base »

Popular KB articles:

Winhost Community Forum

Find and share answers to your programming, debugging, web design, or marketing questions in our Forum.

Visit Forum »

Winhost Support Portal

You can contact both our Technical Support and Billing Departments through our Support Portal.

Please remember to provide as much detail as possible. Information like which software versions you're using, error messages you're seeing, and urls are helpful in replicating the problem. We will answer all inquiries within 24 hours.

Use your Control Panel login credentials while logging in to the Support Portal.

Start a Help Ticket »

Can't Use the Support Portal?

It is best to contact our Technical Support and Billing Departments through the Support Portal since our staff will have a lot of information about your account in front of them when they address your questions.

However, if you cannot use the Support Portal for any reason, then you can email us directly.

Technical Support: support@winhost.com
Billing Department: billing@winhost.com